Blog

A2LA Accredited ilac-MRAA2LA Accredited

Toll Free: (866) 466-6225     Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Subscribe to blog Subscribe via RSS

InnoCal Blog

Information about keeping your instruments running accurately

Meet the Metrologist/Problem-Solver: April Buckley

Posted by on in Air & Fluid Quantities

As Group Leader for Customer Returns, April Buckley is a problem solver and a customer advocate. “I often have to solve problems or help answer questions,” she said. “I look at each question like a puzzle and I love to solve puzzles. I am constantly thinking about how to solve the next one.”
b2ap3_thumbnail_IMG_4755.gif

While not technically a metrologist, April’s more than 20 years of experience in satisfying customers serves InnoCal customers well. “We work hard for customers,” she explained. “We’re happy to help in any way we can, whether it is providing a quote, processing a service return, or resolving an issue. Above all else, we think about customers first. “

When she pulls herself away from the phones and the computer screen, April can often be found in front of another screen. “I like to play video games, mainly massively multiplayer online games (MMO’s) such as Guild Wars® 2 and Lord of the Rings Online™ (LOTRO),” she said. This, of course, is only when she is not out walking in the forest preserves with family, friends, and her pooch.

As an InnoCal customer champion for four years, April’s days are filled with navigating calibration and repair orders, phone follow-ups, and creative solutions to meet or exceed customers’ expectations. Yet, she is pleased that her role is people-intensive. “I like that I get to interact with a lot of people,” she said.

If you have a question for InnoCal’s customer service or need support, let us know.

Last modified on
Rate this blog entry:
0

Comments

Leave your comment

Guest Wednesday, 03 June 2026
Reload Image

InnoTrak calibration report management system

 
 
 
 

Blog Categories

Blog Tag Cloud

metrology calibration cycles calibration calibration program

Blog Archive

2015
February (3)
March (5)
April (4)
May (4)
June (5)
July (4)
August (5)
September (4)
October (4)
2014
May (3)
June (4)
July (5)
August (3)

Meet your regulatory and compliance needs

Request a Quote

Our Partners

Cole-Parmer Oakton

 

Environmental Express Digi-Sense

 

Contact Us

InnoCal Solutions Vernon Hills, IL headquarters Contact us now

Call or email:
(866) 466-6225
This email address is being protected from spambots. You need JavaScript enabled to view it.

Our Address:
InnoCal Solutions
625 East Bunker Court
Vernon Hills, IL 60061